Operational Performance

Performance Measurement Framework

NICNAS contributes to the safe use of chemicals by providing information
to its stakeholders on the hazards and risks posed by chemicals to workers,
the community and the environment. This information takes the form
of high quality scientific assessments of the risks posed from the import,
manufacture, handling, use, storage and/or disposal of chemicals.
Importantly, NICNAS assessments recommend ways of addressing
these risks.

The key NICNAS output is effective, accessible and reliable scientific
information for other chemical control frameworks, workers, industry and
other interested parties to implement controls as required to ensure the
safe use of chemicals. The Scheme ensures this by also contributing
outputs in the areas of compliance, customer service, community
engagement and education and awareness-raising activities.

Output performance measures as they relate to all Scheme activities are
summarised in Table 4 and are reported against the performance targets
identified in this section of the report.

Table 4 Summary of Output Performance Measures for the Scheme
TYPE		PERFORMANCE MEASURE
	Quantity	Number of outputs (assessments, compliance investigations, audits, site visits, guidance notes, publications, etc) against agreed targets
	Quality	Number of outputs to appropriate benchmark/target used: Assessments • Timeliness • Effectiveness, eg acceptable to international scientific assessment standards and implementation within national control framework • Effciency Technical Guidance/Compliance/Service/Outreach • Timeliness • Effectiveness, acceptable standards as defined by Service Charter and/or published guidelines and/or legislation
	Price	Cost recovery targets Contained and/or reduced assessment costs through utilisation of overseas reports Contained and/or reduced administrative and other Scheme costs