All NICNAS's timeframe targets for responsiveness to enquiries by telephone (99.1 per cent completed within 24 hours, against a target of 85 per cent, and the remainder within 7 days) and in writing (84.2 per cent finalised within 24 hours and 14.2 per cent in seven days, that is, over 95 per cent within seven days, against a target of 85 per cent) were exceeded in 2006-07 (see Appendix 11).

All media enquires were handled within agreed timelines.

All twelve issues of the Chemical Gazette were published within the statutory deadline, which is on the first Tuesday of each month.

All Ministerial and Parliamentary matters were handled within requested deadlines.